Returns & Refunds Policy
At Uriage, your skin's health is our priority; if you are not completely satisfied with your purchase, you may return unopened products within 30 days of delivery. We ensure a seamless return process to maintain our commitment to dermatological excellence and customer satisfaction.
Return Process
- 1.Initiate Your Request
Log into your Uriage account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
- 2.Pack Securely
Place the unused products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and attach it securely to the outside of your return parcel.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.